Main chat request

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Main chat request

Postby zorro » Sun May 14, 2017 5:10 am

This guy has a gold account and says he cant play multi. Pls help:

Plaguefear Why can i not make multiplayer games?
Plaguefear Guess this game is dead.
Plaguefear Anyone alive?
Plaguefear Can anyone tell me why it says i have to play single player before i can make multiplayer? I have won single player games.
Plaguefear Still cant make multiplayer games, entire tutorial is done and won single player games.
Plaguefear I am clicking play, then play multiplayer then create.
Plaguefear You must play against the computer before you can play against humans. Please go to the top menu and select Play -> Tutorials and scroll to the bottom to play vs the computer.
zorro
 
Posts: 101
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Re: Main chat request

Postby smursh » Sun May 14, 2017 12:01 pm

I think you get an e-mail to validate your account but it has been a while. He should check e-mail to see if a validation request was sent to him. I can't see any other reason he should not be able to join multiplayer.
smursh
 
Posts: 437
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Re: Main chat request

Postby KGB » Sun May 14, 2017 2:31 pm

I just looked at his account. Definitely a gold member and has only played a few games vs the AI which I assume is the tutorial.

His message says he can't create new games. But can he join existing games?

KGB
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Re: Main chat request

Postby makmak » Wed May 17, 2017 1:22 am

I had the same problem " not verified yet"
I opened a support ticket to fix it
After the first activation once in a lifetime there is no problem
But admins unlock account for first multi -probably because of a bug
makmak
 
Posts: 133
Joined: Sun Aug 28, 2016 8:48 pm

Re: Main chat request

Postby makmak » Wed May 17, 2017 8:33 am

btw looking at his profile he seems not to have finished all tutorials.
I don't know if there is such restriction to finish all tutorials to play multi...
:roll:
makmak
 
Posts: 133
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Re: Main chat request

Postby SnotlinG » Tue May 23, 2017 2:05 pm

We will investigate.
Might be that he needs to complete one of the later/harder tutorials where you play a 1vs1 against the AI.
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