Can't load a tournament game

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Can't load a tournament game

Postby LordNerevar » Sat May 05, 2018 10:14 am

Hi,

I can not load a 1v1 game "Makmak 1vs1_R1_A6" (game ID=79218). We have played it for a while without any problem, then after turn 14 the loading screen stucks at ca. 70 % loading time (it says "Processing game data" and "Fetching game data", than nothing happens. I think that my opponent (Igor) has no problem at all.

Can you please fix it? My turn expires at monday at 6 am. It's a tournament game, I would be sad if I would miss a turn.
LordNerevar
 
Posts: 20
Joined: Mon Apr 09, 2012 10:08 am

Re: Can't load a tournament game

Postby Igor » Sat May 05, 2018 11:19 am

I haven't problems with loading here in the moment, but I join to asking of fixing this bug to let the game be continued.
Igor
 
Posts: 1291
Joined: Fri Dec 16, 2011 2:10 pm

Re: Can't load a tournament game

Postby LordNerevar » Mon May 07, 2018 7:21 am

I've just missed a turn because of that bug, which actually means loosing the game. Which is quite unpleasant in tournament game. Would it please be possible to somehow return the game to turn 15?

Still, I can not load the game.
LordNerevar
 
Posts: 20
Joined: Mon Apr 09, 2012 10:08 am

Re: Can't load a tournament game

Postby LordNerevar » Fri May 11, 2018 8:15 am

I'm somewhat disappointed that a tournament game ended because of one bug.
LordNerevar
 
Posts: 20
Joined: Mon Apr 09, 2012 10:08 am

Re: Can't load a tournament game

Postby SnotlinG » Sun May 13, 2018 7:17 pm

Sorry missed this report. :(
In case of urgent issues, please send us a mail directly and we will be faster to respond.
SnotlinG
 
Posts: 2148
Joined: Sat Feb 13, 2010 12:42 am

Re: Can't load a tournament game

Postby LordNerevar » Mon May 14, 2018 7:59 am

OK, thanks for feedback.
LordNerevar
 
Posts: 20
Joined: Mon Apr 09, 2012 10:08 am


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